Shipping policy
Shipping Policy:
Thank you for choosing Giovanni's Scent Sanctuary for your fragrance needs. Please review our shipping policy for a seamless shopping experience.
**1. Order Processing:**
All orders are processed within 1-2 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the following business day.
**2. Shipping Methods:**
We offer a variety of shipping options to cater to your preferences. Choose from standard, expedited, or express shipping at checkout. Please note that the shipping timeframes are estimates and may be subject to unforeseen delays.
**3. Shipping Rates:**
Shipping costs are calculated at checkout based on the selected shipping method and the destination. We occasionally offer promotions with free or discounted shipping, so be sure to check for any ongoing offers.
**4. International Shipping:**
Giovanni's Scent Sanctuary proudly serves customers worldwide. International shipping rates and delivery times vary depending on the destination. Please be aware that additional customs fees or taxes may apply, and customers are responsible for these charges.
**5. Order Tracking:**
Once your order has been dispatched, you will receive a confirmation email with a tracking number. Use this tracking information to monitor the progress of your shipment.
**6. Shipping Delays:**
While we strive to deliver your products promptly, unforeseen circumstances such as customs processing or adverse weather conditions may cause delays. We appreciate your understanding in such situations.
**7. Lost or Stolen Packages:**
Giovanni's Scent Sanctuary is not responsible for lost or stolen packages. If you encounter any issues, please contact the shipping carrier or our customer support team for assistance.
**8. Returns Due to Shipping Errors:**
In the event of a shipping error on our part, we will rectify the situation promptly. Please notify us of any discrepancies within 7 days of receiving your order.
For any additional inquiries or concerns regarding shipping, please contact our customer support team at support@giovanniscent.com.
Thank you for choosing Giovanni's Scent Sanctuary. We appreciate your trust in us for your fragrance needs.
Thank you for choosing Giovanni's Scent Sanctuary for your fragrance needs. Please review our shipping policy for a seamless shopping experience.
**1. Order Processing:**
All orders are processed within 1-2 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the following business day.
**2. Shipping Methods:**
We offer a variety of shipping options to cater to your preferences. Choose from standard, expedited, or express shipping at checkout. Please note that the shipping timeframes are estimates and may be subject to unforeseen delays.
**3. Shipping Rates:**
Shipping costs are calculated at checkout based on the selected shipping method and the destination. We occasionally offer promotions with free or discounted shipping, so be sure to check for any ongoing offers.
**4. International Shipping:**
Giovanni's Scent Sanctuary proudly serves customers worldwide. International shipping rates and delivery times vary depending on the destination. Please be aware that additional customs fees or taxes may apply, and customers are responsible for these charges.
**5. Order Tracking:**
Once your order has been dispatched, you will receive a confirmation email with a tracking number. Use this tracking information to monitor the progress of your shipment.
**6. Shipping Delays:**
While we strive to deliver your products promptly, unforeseen circumstances such as customs processing or adverse weather conditions may cause delays. We appreciate your understanding in such situations.
**7. Lost or Stolen Packages:**
Giovanni's Scent Sanctuary is not responsible for lost or stolen packages. If you encounter any issues, please contact the shipping carrier or our customer support team for assistance.
**8. Returns Due to Shipping Errors:**
In the event of a shipping error on our part, we will rectify the situation promptly. Please notify us of any discrepancies within 7 days of receiving your order.
For any additional inquiries or concerns regarding shipping, please contact our customer support team at support@giovanniscent.com.
Thank you for choosing Giovanni's Scent Sanctuary. We appreciate your trust in us for your fragrance needs.